Contact & Account Deletion

Get in touch

The fastest way to reach us is by email. We typically respond within 1–2 business days.

For help with the app, account questions, billing, or to list your feed products in the in-app catalog, email us anytime.

Delete your account & data

You can permanently delete your ProFeeder account and the data associated with it at any time. There are two ways:

1. In the app (fastest). Open ProFeeder, go to Profile → Delete Account, and confirm. This permanently removes your account and its data.

2. By email. If you can't access the app, email support@profeeder.ag from the email address on your account with the subject "Delete my account." We'll verify the request and delete your account within 30 days.

What gets deleted: your account and the records tied to it — animal profiles, weight and growth records, feed products and rations, show entries, health records and schedules, photos and videos you uploaded, and your sharing invitations and connections.

Please note: deletion is permanent and cannot be undone. If you have an active subscription, cancel it first in your Apple App Store or Google Play account settings — deleting your ProFeeder account does not cancel store billing. Limited information may remain for a short time in encrypted backups or where we are required to keep it by law, and is then removed.

Account deletion is also described in our Privacy Policy.